Our VoIP Services


SIP Trunks, Unified Communications and Hosted PBX

In order to run a successful business it is often necessary to look for cost saving measures to maintain the effect running of your business. One way in which you could make potentially massive savings is by streamlining your communications. Both commercial and residential customers have been paying far too much to their traditional telecoms companies for a service which has become antiquated and not fit for the current digital age. Fortunately these days there is far more choice for the consumer. Many business around the world have chosen to switch from their current telecoms provider to an Internet Telephony Service Provider (ITSP). COM-TEL Telecom, under the brand of VoIP International, are an ITSP with a growing reputation for providing first class, professional and affordable phone solutions for businesses in the UK and Europe.

Of course, there's far more to it than just making phone calls!

Businesses these days are looking for the most economical but reliable way to handle their Unified Communications (UC). Fax / Data transmissions, voice and video conferencing and global messaging facilities are equally as important, as is the ability to control and manage them without sacrificing quality.

Unified Communications help make your business more effective and responsive, minimising the time taken to reach important decisions, deadlines and meet targets. UC combines all of your important office marketing communications tools to gain access to data and voice anywhere you are in the world.

A hosted PBX solution such as that offered by COM-TEL Telecom can provide far more dynamic features than those of a traditional PBX system. Advanced calling functions provided by our cloud based PBX system will assist businesses to communicate more efficiently with clients. Functions like auto call attendant, call transfer, Interactive Voice Response, voicemail, video conferencing and global messaging ensure that your customer receives a professional and efficient experience.

Here are some important things you will love about moving your Unified Communications to our cloud based PBX.

Affordable setup – Very little hardware is needed by the customer. Set up takes place on a remote server run by COM-TEL Telecom, which makes any advanced costs affordable even for the smallest of businesses.

Multiple Extensions - You can have a number of extensions and add to them as you wish. You only need one digital line to our PBX (SIP Trunk) and you can make as many phone calls as your internet bandwidth will allow. This will immediately make you savings. You have the ability to control your entire business telecommunications from one single place no matter where you are in the world.

Our hosted PBX VoIP programmes enable you incorporate your current communication system without restrictions. You can utilise your mobile phones, PSTN phones, computers, laptops and tablets over our VoIP network.

Incremental lines – As previously mentioned you dont need a number of phone lines to match up the number of extensions, which means you only pay for what you really need. In addition, you can also add additional extensions at any time as your business grows and develops.

Mobile phone integration - You will no longer be faced with high mobile phone charges. With a SIP trunk you are able to make VoIP from your mobile phone via a free piece of software anywhere where you are connected to the internet.

Virtual numbers Gone are the days where you have to have a local number representative of your location. You have the ability to have a number from anywhere in the world.

Reliability - Provided that you are using a trusted, reliable and stable internet connection then you will be sure that all your phone calls will be presented to a business grade level.

Cost effective – Most businesses will see significant savings on their telecommunication expenses as line rentals and dial rates are a lot cheaper when compared to traditional telephony, plus you no longer need multiple phone lines, just access to the internet.

IP PBX integration - If you currently have an IP PBX in place then you don't need to worry, your investment is safe because you can swap your ITSP to us and use one of our SIP trunks. We are confident that we can beat your current pricing and thereby continue to save you money. No additional staff training is required as it is simply a case of changing your Internet Telephony Service Provider.

Interoperability – Because our system is so advanced and versatile, you can have all your unified communications in one central place.

Multimedia service and Unified messaging – Our PBX allows you to communicate in a variety of ways including email, voicemail, fax, instant messaging and video conferencing.

Real time communications – Functions such as the Interactive Voice Response (IVR) allows your calls to be routed seamlessly to a destination of your choice, whether it be to an extension, voicemail, external number or a specific department or hunt group. Either way it will ensure that your customer has a professional and efficient experience.

SIP Trunking - A SIP trunk is a virtual phone line that connects your business telephone system to our Private Branch Exchange (PBX) in order for your calls to be routed correctly. We always look to route your call in the most affordable and economical way. This is what is commonly referred to as Least Cost Routing (LCR) and has many advantages, not at least because we can pass on our low calling rates, which means it represents even more savings for you.

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